Customer Service Policies
Payments
JJProofing.com uses PayPal for all its transactions. This has proven to be the safest and most secure way to handle payments. However, if there is a problem with your transaction, please contact PayPal directly for a resolution.
JJProofing.com uses PayPal for all its transactions. This has proven to be the safest and most secure way to handle payments. However, if there is a problem with your transaction, please contact PayPal directly for a resolution.
Refunds and Cancellations
JJProofing.com will not provide refunds after a project is completed. If you are not completely satisfied, I will do everything I reasonably can to rectify the situation, as long as I am notified of the problem within 14 days of your receipt of the edited document.
You may cancel your project at any time. I will refund any payment that has been made (less any project expenses) within 14 days. In the event of a mid-project cancellation, I will send the unfinished product (along with any editing that was completed) back to you, along with a partial refund.
JJProofing.com will not provide refunds after a project is completed. If you are not completely satisfied, I will do everything I reasonably can to rectify the situation, as long as I am notified of the problem within 14 days of your receipt of the edited document.
You may cancel your project at any time. I will refund any payment that has been made (less any project expenses) within 14 days. In the event of a mid-project cancellation, I will send the unfinished product (along with any editing that was completed) back to you, along with a partial refund.